Service & Parts Area Manager – New Mexico/Portland
West Business Center
Phoenix, AZ
85028, US
Phoenix, AZ
85028, US
Job Type:Full Time
Date Posted: February 22, 2025
Job ID: 2008058
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Job Overview
Mopar Area Manager – Service and Parts position has revenue-generating sales responsibility with a group of Chrysler, Jeep, Dodge, RAM and Fiat dealerships in the West Business Center (New Mexcio/ Portland). The Area Manager position serves as a liaison between the dealers, the Regional Business Center and FCA Corporate Headquarters who will be responsible for all areas of service and parts marketing, including retail service advertising, promotion and display; retail/wholesale parts and accessory advertising, promotion and display, enhancing dealership processes to improve customer retention and advocacy, training dealership personnel on Mopar products and initiatives. The goal of these activities is to help our dealerships improve sales, customer retention, and profits. The qualified candidate will be expected to review and analyze dealer performance, advertising, staffing, financial statements, and generally consult with dealers to maximize their overall service and parts operations. Having the ability to motivate and lead independent entrepreneurs to high levels of performance is critical to this position.
Qualifications
Basic Qualifications:
- Bachelor’s degree
- 3 + years of sales, marketing, training, or automotive experience
- Willing and able to relocate, nationally
- Willing and able to travel regionally on a daily basis, with occasional overnight trips required
Preferred Qualifications:
- Automotive Experience in an automotive environment preferably with retail sales experience in dealership and service departments
- Area Manager experience, preferably both Sales and Aftersales
- Fluency in Stellantis and Mopar systems, including DealerConnect, FieldConnect, GWA, Cognos, InMoment, StarParts, iExam, Service Smarts
- Expertise in Dealer process analytics and improvement, including shop flow optimization, Customer Experience improvement tactics, Express Lane process, Parts wholesale growth initiatives, and other Dealer Retail revenue generation and optimization measures
- Ability to multi-task in a fast-paced work environment
- Ability to create and convey persuasive presentations to dealership management
FCA is proud to extend to its employees a compensation and benefits package that is designed to retain their talent and to motivate and reward job performance. Our present compensation program provides for competitive, market based salaries, and annual vacation and holiday time off. We make available a comprehensive health care benefits plan which, depending upon the employee’s role, includes medical, dental, vision and prescription drug coverage. We also offer a disability absence plan, group and optional life insurance program, savings plan, tuition assistance, and vehicle purchase and lease discounts for certain employees, and for their family and friends.
Note: Some of the benefits listed above may not apply to summer vacation replacement and temporary employees.
