Quality Plant ENGineering Leader Job Description

The Quality Plant ENGineering leader is direct report to the ENG/FQM and dotted line with Quality Plant ENGineering Manager. He leads the quality plant engineering team in charge of his perimeter.

On his meta function perimeter, in order to guarantee the customer satisfaction including warranty results in field and the plant efficiency, he leads the supplier quality, the plant quality convergence and manages the product/process evolutions in serial life.

Principle Relationships

Quality Plant Engineering Leader (QPEL)

Main working relationships – With Whom? Why? (Correspondence Frequency)

• Daily Operational Production meetings with Quality Plant ENGineering Manager and his team, control tower to deal with quality issues / production.
• Weekly meetings with FQM manager.
• Weekly meetings with Supplier Quality Developement, ENG/CCLP Cross Car Line & Project, MFG/VPE/GAPE… to coordinate the progress of the 7 diamonds
• Convening of the site director’s / quality managers of the most failing supplier sites. Meetings with suppliers.

Operational Context

Quality Plant Engineering Leader (QPEL):

• The holder of this function must contribute to improving the quality level of new and customer vehicles in a context of ever more ambitious quality objectives.
• The position requires great responsiveness in order to meet quality and production requirements.
• Autonomous in the decision (or to lead if necessary) to modify the automotive product or the process to guarantee the quality of the vehicles.
• Support the Quality Plant ENGineering Manager to make decision to hold vehicles and market vehicles.
• Autonomous in the convocation and animation of suppliers, represents Stellantis with suppliers.
• As soon as possible in order to avoid increasing outstanding rework area (issues on retouching costs and customer delivery time)

Deliverables

Quality Plant Engineering Leader (QPEL):

• Define containment actions to apply for customer protection (including supplier Issues)
• Do vehicle issue diagnosis and root cause analysis
• Ensure that his team carries out the pre-analysis activities on time
• Do risk assessments and lead corrective action plans
• Guarantee the product – process maturity of the components of his perimeter management of serial life (windows change management).
• Propose alternative product solution in case of issues (as shortage) to avoid to stop mass production in the plant
• Participate in Quality ENG tech clubs.
• Implementation of good idea and standards (Read Across)
• Ensure the right application in the plant of the technical requirements and the meta function “métiers” standards of his perimeter
• Ensure that the skills of his team is at the right level
• Ensure the management activities of his team (daily management control meeting)
• Ensure that his team is working in safety
• Lead quality KPI management to achieve quality objectives, driving improvement/corrective actions and escalation
• Resolution of systemic/chronic or major quality issues (Top Warranty, Recalls, …)
• Technical support Yard Holds / Product Related Issues (PRI’s) technical referent inside the PRI.
• Set-up / On-going Controls for Process / product Standards for Vehicle & System Functional Objectives (i.e. ADAS, BSR, FEA)

Principle Activities

1. Advancing Customer Quality

• Animate customer satisfaction/quality through supplier quality animation, Customer Feedback & Networks (Animation processing of Palantir Foundry, Supplier Ticket IT Tool (SQP/NCT/Amadeus) and Customer/Supplier obeyas
• Escalate as needed with Quality Plant ENGineering Manager and/or Manager FQM of his Quality Meta Function
• Ensure Feedback lesson learn to Team Design
• Ensure the management of sensitive processes of his perimeter (noises, geometry, sealing, etc.)

2. Ensure the landing of Serial Life Windows & evolutions/events Product including costsavings

• Evaluate & Restore Hand-Over Profession ENG milestone to anticipate drift
• Pilot points of change to implement actions necessary to secure flow
• Participate in PPAP animation and issue a verdict J4 (project/factory transfer) or J5 (serial life)
• Participate if needed in Panorama Evolution Product Process (on Master Chief Engineer request)

3. Support the plant in the safety of production on his perimeter

• Assist the team (expertise) as needed on summaries Diamond 1-3 (NC factory) and Diamond 4 (supplier NC)
• Pilot partners/Supplier for roll-back in case of proven NC
• Protect the customer by setting up a containment (Interim Solution) or a control/rework dam
• Formalize Remedies (redesign) Diamond 5-6-7
• Pilot Remedy hand-over to Life-Series Redesign Teams

4. Be the guarantor of the robustness of the plant monitoring plan

• Implement and relay the monitoring plan in the plant, which has the power to derogate from it
• Animate the performance of the different control/reworking workstations by identifying the traversal
• Make Layered Process Audit (LPA) on positions identified as sensitive in the flow
• Conducting plant maturity audits, sharing them and tracing reconvergence actions

5. Lead his team (attached to the plant) & contribute to the performance

• Build the team’s workload plan, guarantee the smoothing of the workload by prioritizing and allocating tasks, manage the subjects escalated
• Ensure the efficiency of the team through structured processing (A3 MRP, 5P, etc.) of problems encountered and risks
• Coordinate & Pilote the convergence of KPi Plant Quality (DVx defect/vehicle, DRR direct run ratio, SCA Stellantis Customer Audit, PPM 3MIS)
• Skills crossmaping of his team